Roaming

[WB8]

I want to stop roaming service

[XRaySpeX]

@WB8 : If you mean the Roam Abroad Pass, text STOP ROAMING PASS to 150.

[Debbie_G]

Hey @WB8 

Thanks for coming to the community.

Are you paying for an add-on to use services abroad? Or, are you abroad and looking to turn off the ability to connect to services?

Debbie 🙂

[WB8]

Stop

[Peter_W]

Hey again @WB8.

Like @Debbie_G  mentioned, are you wanting to cancel the roam abroad pass, or stop the ability to connect when abroad completely?

To cancel the add-on, just follow what @XRaySpeX advised and sending STOP ROAMING PASS to 150, or you can also cancel this through the Manage section of the EE App.

If you want to stop being able to connect full stop, send us a text with ROAMING to 150, and we'll guide you through all of the options available.

You can find out more about all of this on our help pages too.

Peter