Roaming
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15-08-2024 12:09 PM
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15-08-2024 12:10 PM
I want to stop roaming service
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15-08-2024 01:16 PM
@WB8 : If you mean the Roam Abroad Pass, text STOP ROAMING PASS to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-08-2024 01:46 PM
Hey @WB8
Thanks for coming to the community.
Are you paying for an add-on to use services abroad? Or, are you abroad and looking to turn off the ability to connect to services?
Debbie 🙂
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17-08-2024 01:09 PM
Stop
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17-08-2024 01:35 PM
Hey again @WB8.
Like @Debbie_G mentioned, are you wanting to cancel the roam abroad pass, or stop the ability to connect when abroad completely?
To cancel the add-on, just follow what @XRaySpeX advised and sending STOP ROAMING PASS to 150, or you can also cancel this through the Manage section of the EE App.
If you want to stop being able to connect full stop, send us a text with ROAMING to 150, and we'll guide you through all of the options available.
You can find out more about all of this on our help pages too.
Peter
