Roaming

Sugarplum1
Investigator
Investigator

‎28-07-2023 11:21 PM

I set  up a data roaming package for my son. He flew out to tenerife today. His roaming isn't working and on googling how to fix it for him, I found out I should have texted roaming to 150 before  he left for his holiday. My question is can I phone customer service to get this activated for him 

TIA

 

 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎28-07-2023 11:26 PM

@Sugarplum1 : Yes, if you are the a/c holder for his no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP