Roaming

Sionyn2020 · ‎15-08-2022

I need to purchase a roaming pass as going to France for 2 weeks, can I cancell the monthly contract for this following my return, or will I be tied to a anual contract?

Schockwave · ‎15-08-2022

Hello @Sionyn2020 ,

Welcome to the community,

Once you are back in the UK, you can cancel your roaming pass.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎15-08-2022

Hello @Sionyn2020 ,

Welcome to the community,

Once you are back in the UK, you can cancel your roaming pass.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Sionyn2020 · ‎15-08-2022

thank you

Schockwave · ‎15-08-2022

@Sionyn2020 , you are welcome, glad I could help, enjoy France, have been there many times in the past.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎15-08-2022

@Sionyn2020 : Yes. The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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