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Roaming suddenly not working

HeatherL95
Explorer

I am in Spain with a roaming package add-on. My data was working for the first 5 days of my holiday and has now suddenly stopped working. I have checked all settings and all roaming settings are on. Wi-Fi isn't great at hotel so what can I do?

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi there @HeatherL95

 

Welcome to the community. 

 

Have you tried manually connecting to another network in your phone settings? 

 

Thanks 🙂

 

Leanne. 

Yes I have and i still don't have network. Also tried turning my phone off and back on. 

Leanne_T
EE Community Support Team

Hi @HeatherL95

 

Can you make and receive calls and send texts? 

 

Speak soon 🙂

 

Leanne