Roaming in the USA and Canada

[KyleE123]

Been in Canada the past few days and was working fine. But since mid day it's been patchy with giving me signal to anything with no R symbol appearing on my bars. Any help appreciated 

[lilhotty2022]

hi my sim had been used in the UK for a very long time before i came here tho, it just dont seem to work in the US at all as soon as i landed here.

[lilhotty2022]

thank you soooo much this has worked for me also !! 😁😁😁😁

[lilhotty2022]

so does my pack that i buy each month work in US ?? 

[XRaySpeX]

@lilhotty2022 : No, PAYG packs are only valid in EU.

You will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa > PAYG.

Texting ROAMING to 150 which didn't do is only applicable for contracts.

[SFAV]

The root cause of this issue (many users from North America unable to roam abroad, and many users going into North America unable to roam there) has apparently now been resolved.

https://www.syniverse.com/news-and-events/statement-from-syniverse-regarding-syniverse-addresses-ser...