Roaming in Switzerland

Mahima303
Explorer

ā€Ž08-03-2023 06:43 AM - last edited on ā€Ž08-03-2023 07:42 AM by EE Community Manager

Hi Sam - were you able to resolve this eventually? Iā€™m in the exact same position as you except visiting Switzerland, expecting an important today and have my roaming fully activated: data roaming works but calls immediately fail. Grateful for any guidance you can provide.

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3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

ā€Ž08-03-2023 07:43 AM

Hi @Mahima303,

Welcome to the EE Community. šŸ™‚

Is it just outbound calls you're having problems with or inbound as well?

Are you able to receive texts?

James

Mahima303
Explorer
In response to James_B

ā€Ž08-03-2023 08:04 AM

Thanks James. Itā€™s both outbound and inbound. Bizarrely, now it seems to be working after I fiddled around with various settings for an hour, not sure which one worked in the end. But alas, itā€™s also meant my data roaming has stopped working! Super confused about why this is happening.
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James_B
EE Community Manager
EE Community Manager
In response to Mahima303

ā€Ž08-03-2023 08:09 AM

Hi @Mahima303,

What settings did you change?

Have you turned off data roaming?

Did you manually select a different network provider?

James