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Roaming in Switzerland

Mahima303
Explorer

‎08-03-2023 06:43 AM - last edited on ‎08-03-2023 07:42 AM by EE Community Manager

Hi Sam - were you able to resolve this eventually? I’m in the exact same position as you except visiting Switzerland, expecting an important today and have my roaming fully activated: data roaming works but calls immediately fail. Grateful for any guidance you can provide.

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎08-03-2023 07:43 AM

Hi @Mahima303,

Welcome to the EE Community. 🙂

Is it just outbound calls you're having problems with or inbound as well?

Are you able to receive texts?

James

Mahima303
Explorer
In response to James_B

‎08-03-2023 08:04 AM

Thanks James. It’s both outbound and inbound. Bizarrely, now it seems to be working after I fiddled around with various settings for an hour, not sure which one worked in the end. But alas, it’s also meant my data roaming has stopped working! Super confused about why this is happening.
0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Mahima303

‎08-03-2023 08:09 AM

Hi @Mahima303,

What settings did you change?

Have you turned off data roaming?

Did you manually select a different network provider?

James