Roaming for another phone on my account

Reubenbuttery
Visitor

‎27-06-2024 05:06 PM

Hi, my business partner is abroad and doesn’t have access to ee account. I need to activate his roaming data but I’m abroad also. Does anyone know how? If he texts 150 from his phone will it try to request from my phone as I’m not on the network at the moment, I’m only on Wi-Fi 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎27-06-2024 05:22 PM

@Reubenbuttery : Where is he?

If he is able to text ROAMING to 150 from his phone any reply would go back to his no. but this really needs to be done while in UK.

Otherwise he need to call CS to get his roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

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bristolian
EE Community Star
EE Community Star

‎27-06-2024 05:26 PM

What is it that your business partner needs to activate? If roaming is already active, they will have access to local mobile networks and data-roaming is a phone setting. Voice-roaming & text-roaming should already be working.

If they don't have a local network connection, this will prevent all voice, text & data services and thus the only way to enable roaming is by calling CS. Whether your business partner does this via another means, or you do it and then communicate to them - is your choice.

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