Roaming doesn’t work in Singapore

[PhilC42]

I purchased the data roaming pack, enabled roaming with EE, confirmed that it is enabled by SMSing “ROAMING” to 150, roaming and mobile data enabled in my iPhone settings, I even restarted my phone several times, but data roaming STILL doesn’t work and I am STILL being charged extra for each SMS 

anything else I can try?

 I see EE removed the chat facility so I cannot speak to them any more without incurring huge phone charges

[PhilC42]

hi Chris

Ihave my phone set to use 4G only, but for the sake of trying everything, I also tried 5G, same result

I have checked with EE, the roaming pack is purchased, I SMS'd 'ROAMING' to 150, roaming is enabled

cheers

Phil

[XRaySpeX]

That's not a roaming data add-on. That just allows you permission to roam. It does not give you any data or the means to pay for it. 

[PhilC42]

yes I bought both the roaming pass and the data pass .. seems like a waste of money, I am on day 5 of my holiday and still no data, so I just bought a local SIM, I'm giving up trying to use EE here 🙂

never mind, thanks for trying anyway

[Christopher_G]

Could you try leaving the network mode on automatic, @PhilC42.

It's possible that only 2G/3G is available.

Chris

[bristolian]

On the basis that your roaming facility is enabled and you can connect to local networks in Singapore, try texting AL or BALANCE to 150.

What is the response?

I don't think lack of 4G coverage will be the problem here.