on 26-08-2023 03:19 PM
Hi,
I’m a monthly contract customer and travelling to Germany in a few weeks.
I texted ‘RO Germany to 150’ by way of pre-travel check.
I received a reply back saying:
‘We have now set up your phone for use Worldwide.
Great news, when in Germany you can use your plans data allowance , this includes calls, voicemail and texts back to the UK at no extra cost.
Calls to countries outside the EU are £1.54 per min and texts 64p each. Picture messages are 83p and are not included in plan allowances.’
My question is:
Is that all that needs to be done? Or do I still need to text ROAMING to 150.
The text response suggests; especially the first line; that upon arrival to Germany I’m good to go as I’m set up and nothing more needs to be done!
Solved! Go to Solution.
on 26-08-2023 03:22 PM
You still need to text ROAMING to 150 before you leave UK to enable roaming on your a/c.
on 26-08-2023 03:22 PM
You still need to text ROAMING to 150 before you leave UK to enable roaming on your a/c.
on 26-08-2023 03:30 PM
Ok, thank you.
I appreciate the reply and I will text ROAMING to 150 before departing.
Is there a text I have to send upon arrival back in the UK, a STOP text equivalent to turn it off?
on 26-08-2023 03:44 PM
It's free & it doesn't need turning off. It should be operative whenever you go abroad in future.
on 26-08-2023 04:00 PM
Thank you for your clear and concise response.
I was worried I might incur some hidden/stealth roaming costs when I come back to the UK and perhaps needed to text something to turn it off etc!
You have put my mind at ease, thank you very much; I will now do this on my wife’s device too before I forget!
on 26-08-2023 04:01 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
on 26-08-2023 09:05 PM
There are two parts to any occasion you want to use your phone abroad.
1: Have the roaming facility active, this enables access to foreign networks and without which, you won't get coverage abroad. This is free, and is what ROAMING to 150 achieves.
2: Choose your billing add-on if you so desire. This does not automatically enable roaming, and it's a very common mistake to find yourself without coverage abroad by just following this step.