22-02-2024 09:39 AM
I have landed in Ireland and automatically have service. I don’t have a message to say my UK allowance is included. I didn’t send ‘roaming’ to 150 before I left. Am I covered???
Solved! See the answer below or view the solution in context.
22-02-2024 10:17 AM
For mobile phone and SIM tariffs launched from 7 July 2021 and tablet/laptop/mobile broadband/data SIM tariffs launched from 18 August 2021: there is a daily charge to use your plan allowances whilst abroad within the EU/EEA.
Calls, texts and data used within the Republic of Ireland is included in your allowance. If you exceed your allowance, a daily charge will apply.
22-02-2024 10:17 AM
For mobile phone and SIM tariffs launched from 7 July 2021 and tablet/laptop/mobile broadband/data SIM tariffs launched from 18 August 2021: there is a daily charge to use your plan allowances whilst abroad within the EU/EEA.
Calls, texts and data used within the Republic of Ireland is included in your allowance. If you exceed your allowance, a daily charge will apply.
22-02-2024 12:53 PM
@Laineyloo74 , just to add to what @chistery has written, if you never activated roaming and are on monthly contract, you would need to activate roaming. You can ring customer service for free, using something like Skype:
+448000798586