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Receive old number for verification purposes.

Piter2301
Investigator
Investigator

As the title says.

I need to recover my old number for a couple of hours to reset my security measures in third party websites. This number was used to register, and it is only way to recover back my accounts.

Paypall, outlook, facebook, google etc…

I spoke with a EE consultant on the phone, but he wasn’t helpful at all.

I do not live in UK since years now, and my number was suspended recently. How would I get EE to give me access to this SMS verification service so I can recover my property?

11 REPLIES 11
Leanne_T
EE Community Support Team

Hi @Piter2301 

If you have spoken to our mobile care team and they have advised this is not possible to reactivate the number you would need to contact the companies and request to change the number they are using to send the verification texts. 

Leanne.

Chris_B
EE Community Star
EE Community Star

@Piter2301    Doesn’t matter how long you need it for it’s impossible to get this back,  once a number has been given up that’s  it no retrieval.     Plus your not in the UK as you would have to be for it to activate even if it was possible to get this number back for a few hours.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.