Reactivating phone in black out mode

Laurajspoon888
Visitor

‎07-12-2022 11:22 AM

Hello. I need urgent help from the EE customer service team who I am unable to call directly. 
a few days ago I lost my phone and it was put on blackout mode. Meaning I can’t make calls or use the internet outside of WIFI. I have now found my phone but can’t call EE to request they deactivate my account. I am travelling abroad and desperately need my phone to be working. Can anyone help please.

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XRaySpeX
EE Community Star
EE Community Star

‎07-12-2022 12:24 PM

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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