Re: cant receive sms or calls while abroad
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28-03-2023 11:24 AM
What does roaming have to do with receiving SMS messages? I am in the same boat, I need to receive an SMS from Paypal but my phone suddenty stopped receiving messages and calls
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31-03-2023 02:29 PM
Left UK on 6 March. When I try to manually connect to the other other network, I get "Couldn't connect".
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31-03-2023 02:50 PM
Thanks @stevej200
I would suggest getting in touch with our mobile care team and they will get this looked into in more detail for you.
Leanne.
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31-03-2023 07:02 PM
Thanks, but I'm not about to spend £100 on roaming charges just to speak to support
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31-03-2023 08:59 PM
Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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01-04-2023 04:14 PM
what does "in my sig. on Skype" mean?
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01-04-2023 05:11 PM
Look in my signature at bottom of my posts & use the Skype app to make the call.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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