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It's impossible to speak with a human at EE.
Wasted over an hour trying to speak with a human at EE.150 is a waste of time if you have a query not covered by their options.Try seeking help for somebody . It is appalling customer service despite listening to Kevin Bacon saying how great EE is at...
Resolved! Online upgrade
My husband and I are both due to upgrade and I've been looking on our accounts at the current deals. I'm currently on Essentials 125 and he is on Essentials 25. Can anyone please tell me why his new deals are far more expensive than mine and, if we g...
Resolved! Roaming Pass ROW in Canada
I am currently on an all rounder plan and using my inclusive extra for TNT Sport. I’m going to Canada next week and wanted to know if I can just text “ROAMING” to 150, pay £25 and then use my UK allowances for calls, text and data in Canada?
Payment system won’t work
I can’t pay my bill, I have tried numerous times, spoke to various people on the phone but it keeps saying something went wrong, my bank informs me nothing is wrong with my card but EE says it isn’t a problem at their end, I can use my card anywhere ...
I can not speak whit a operator
I want to choose the option whit 20 pounds unlimited Internet...but I can not phone ee
Resolved! EETV UHD
When I went to store to take a contract out with eetv they said I would get uhd channels. I’ve since learned that I don’t get uhd channels. There’s literally no uhd channels under the ‘hd&uhd’ category. I was expecting sky sports uhd channels. can yo...
Resolved! Call history
I need call history from October 2024
Order
I placed a order on Saturdays for a email to say they received the order I payed a deposit which come out my bank and herd nothing since. I tried putting my order number in to track it bilut keep saying not working . If I not allowed the mobile can I...
Resolved! Roaming EU or Roaming ROW
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
WiFi Calling keeps self-disabling
I switched from BT to EE (mobile only) a few weeks ago and have since had problems with WiFi Calling which keeps repeatedly self-disabling, often when I switch on in the a.m. to find WiFi Calling switched off. Or someone says they can’t hear me and I...
