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Re: Unable to make calls

MartDog
Explorer

I am currently having the exact same problem. Happens everywhere I go, not just in one location. Can’t send texts or use data either. 

 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @MartDog 

Thanks for coming here. 

Are you able to try the SIM card in another phone to see if have signal showing and can make calls and send texts?

Leanne.

I don’t have a physical SIM card, I’m using an eSIM 

James_B
EE Community Manager
EE Community Manager

Hi @MartDog,

Have you made any recent changes to your account?

Are you in the UK or roaming?

Does you status bar show you're connected to the EE network?

James