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Using the EE website to upgrade from BT

Hi, I am currently a BT customer , and I now want to upgrade to EE for my broadband , TV ect. However the deal on the EE website, is better than the one that BT is offering , for instance I don’t want the equivalent to BT halo. Can I then just put an...

Lardenr by • Visitor
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  • 1 replies
  • 0 Helpful

Network Down in ML10 6RS AGAIN!!!!!

The network coverage is constantly dropping out in Chapelton!The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!!I moved from BT to EE but I am seriously looking at mo...

Charity donation request

Hello, I am helping my students with organising a raffle as part of our special needs students enterprise project. The aim of the raffle is for students to be able to self-fund their summer trip. Many are from disadvantaged backgrounds.Please could y...

Nikki702 by • Visitor
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  • 4 replies
  • 0 Helpful

Customer complaint

Does anyone actually have a number to contact customer service manage after escalated complaint no response and continued frustration I need to speak to a customer service manager or at least have an email address for complaints department. The servi...

Very bad customer service

I called EE as i lost my phone and its been over 15  days and when i called the guy today to check the update of my claim they guy hang up on me and was very rude to me on the call and he said if i want he told me to call back and speak with someone ...

Choice time - EE TV or Sky Q

I've got to decide today whether or not to go with EE TV or stay with Sky Q. Few questions though before I disconnect my Sky box ...Can I still watch U&Drama and TLC? Can you record any shows on those channels?Is National Geographic available?Do the ...

S42G by • Visitor
  • 13 Views
  • 0 replies
  • 0 Helpful

Voicemail now announcing number in message

Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...

27Al by • Investigator
  • 883 Views
  • 19 replies
  • 37 Helpful

Unblocking phone

Hi can someone help me unblock my phone from ee. I put a different network carrier sim in my phone and it said sim network pin blocked. Enter network PUK. I asked the other sim network for the puk network and that didn't work. Said I should contact E...

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Latest from our Blog

Win £600 off your phone bill

We've teamed up with Airtime to give you the chance to win one of three prizes of £600 towards your EE mobile bill. It's really simple to enter. Just shop with one of over 200 retailers on the Airtime...

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Do you or someone you know use a telecare alarm?

 If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...

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Uninterrupted reach with Smart WiFi extenders

Extend your WiFi range to go wall-to-wall around the home with Smart WiFi. Smart WiFi creates a seamless network around your home, from the living room to the loft, giving you a stronger WiFi signal i...

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Rewards and the EE app

We want to thank you for choosing EE. So say hello to EE Rewards, only available in the EE app. Weekly discounts, money off your mobile bill, and great discounts on the brands you love. You'll get: W...

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