04-08-2024 07:50 PM
If you get the £25 roaming package for a 14 day trip, but it straddles a billing day, will you get billed for 2 months? Ie £50?
05-08-2024 04:10 PM
Hi @XRaySpeX
Thanks for the feedback, sorry for any confusion with my reply, in all scenarios the customer would be billed a minimum of one month (£25) for the Roam Abroad pass.
It may show on the bill as one single charge or as a pro rata charge, depending on how it falls in the billing month, but the total would still be at least £25, as the How Do I Get the Roam Abroad Pass? Help page shows 🙂
Ali
05-08-2024 04:20 PM
@Ali_A : Thank you 🙂 !
05-08-2024 04:28 PM
@XRaySpeX you're welcome !