Phone won't make or receive calls

[aqsakhan]

I really want to make a call to EE 150 but as soon as I hit the call button it cuts off. Could you please advise. Thanks 

[James_B]

Are you able to call other numbers, @aqsakhan?

James

[aqsakhan]

Hi James,

I answered this question before as well. Yes, I can make calls to other
no.s. there is no issue with that.

[James_B]

Are you a direct customer with EE, or are you with an MVNO that uses the EE network, @aqsakhan?

James

[aqsakhan]

I am a direct customer

[James_B]

What happens when you call 150, @aqsakhan?

Do you hear a recorded message?

James

[aqsakhan]

I can't make call as soon as I hit call button it cuts off

[XRaySpeX]

What does texting AL to 150 from your no. fully report verbatim (it is free)?

[aqsakhan]

Yes

[XRaySpeX]

Yes, so what does it say?

[aqsakhan]

Could you please call me