Order iPhone 14 Plus

[Sandiemay]

Got my new iPhone 14 Plus  it won’t call out  don’t got network 

[Sandiemay]

Mite put eSIM back in my iPhone 14 Plus because replacement SIM card just won’t call no network  early on talk on WhatsApp so sometimes wrong phone 

[Katie_B]

Hello @Sandiemay. 

Welcome to the community. 

Have recently upgraded?

If yes, did your old phone have an eSIM?

Katie

[Sandiemay]

Yes did upgrade iPhone 14 Plus nothing show up on ee account not show direct debit wrong your fort ee would show up all direct debt for Apple table too

[Katie_B]

Thanks for confirming @Sandiemay. 

Did you have a physical SIM in your previous phone or was it an eSIM?

Have you recently taken out an iPad that is not showing on your account?

Katie 🙂

[Sandiemay]

No want physical sent out replacement sim put in iPhone 14 Plus  Owen problem I fort iPhone 14 Plus would would be that simple to set up, but when it came to the Wi-Fi and the data trying to call someone on my phone was so impossible and then I was going through the settings and add all different countries. Then it had the UK and I thought what more could go wrong with this iPhone 14 you can’t even use the data outside when you’re in the supermarket doesn’t allow it oh, I want to know if this Sim card is activated

[Sandiemay]

Come up no service other signal bar got ee think has 3 bar signal bar on iPhone 14 Plus  just use data on hotspot Wi-Fi hotspot i’m I couldn’t even get it up on the iPhone 14 plus

[Katie_B]

Thanks for getting back to me @Sandiemay. 

It sounds like your SIM might not be active. 

Please give us a call from another phone on 07953 966 250. 

Katie 🙂

[Sandiemay]

I wish never got iPhone 14 Plus  can’t believe people problem with iPhone 14 can’t get network  for since 2022 to 2023 why hasn’t sorted with problem internet signal bar up on iPhone 14 Plus  day sim yesterday put in pin  active still no service on iPhone 14 Plus   There real problem got with iPhone 14 Plus since 2023 I can. Call nothing show my account no direct debit showing last month 

[Leanne_T]

Hi @Sandiemay 

Thanks for coming back to us. 

Have you been in touch with our mobile guides since you last posted to make sure the SIM card has been activated? 

Leanne.