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Re: I can't receive and make calls

0019
Investigator
Investigator

‎12-08-2023 02:39 PM

no

0 Helpful
8 REPLIES 8
0019
Investigator
Investigator

‎12-08-2023 02:40 PM

monthly

0 Helpful
0019
Investigator
Investigator

‎12-08-2023 02:42 PM

it cuts out

0 Helpful
Leanne_T
EE Community Support Team
In response to 0019

‎12-08-2023 03:42 PM

Hi @0019 

Are you in the UK? 

Have you restarted your phone? 

Leanne 🙂

0 Helpful
0019
Investigator
Investigator
In response to Leanne_T

‎13-08-2023 06:14 PM

no
0 Helpful
0019
Investigator
Investigator
In response to 0019

‎13-08-2023 07:01 PM

please help me

0 Helpful
Katie_B
EE Community Support Team

‎14-08-2023 07:50 AM

Hi @0019. 

Where abouts currently are you?

Did you activate roaming before leaving the UK?

Can you also please try restarting your phone. 

Katie

0 Helpful
0019
Investigator
Investigator
In response to Katie_B

‎14-08-2023 09:27 AM

please help as youve got no messaging service?
0 Helpful
Katie_B
EE Community Support Team
In response to 0019

‎14-08-2023 10:04 AM

Hi @0019. 

So we can help further please could you confirm if you activated roaming before leaving the UK?

Katie

0 Helpful