@Dcash29 Are you checking for coverage in your area or are you checking for a network issue in your area ? The coverage checker is a guide and not guarantee of service. There are 2 different tabs on that page you can select one for a guide of coverage and one to see if there is a network issue in your area. If you have a network issue when you previously had a working signal in the area then you choose the check status tab to see if there is a network issue in your area.
If you’re just checking for coverage of signal perhaps you should be illegal bit at the bottom of the page. The coverage checker doesn’t state if there is a network issue for that you need to select the CHECK STATUS tab.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
