Community Activity

sim wont work in my new iphone 16 pro

i was transfering my icloud back up from iphone 13 pro to my 16 pro. it said something about an esim which i dont have a pin for. so i put the sim in my 16 pro and it wont work. i put it back in my 13 pro and it wont work. someone please help me.

Apple Music not working as a smart benefit

Hi. This is really starting to get on my nerves. I have been trying and trying to get my Apple Music smart benefit to work. Have spoke to both EE and Apple and am getting no help. All I keep getting is ‘this subscription is being used with another Ap...

Coverage in Woburn Sands

Update: 07 May 2025 Over the past few months, our engineers have been working with the site provider to arrange a date to access the area. Barring any unforeseen delays, we expect to access the area and start building the equipment needed for the new...

Christopher_G by EE Community Support Team
  • 8537 Views
  • 47 replies
  • 20 Helpful

Unable to make calls from US

Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...

Woddeh by Explorer
  • 63 Views
  • 5 replies
  • 0 Helpful

Pre-Purchase Question: Insurance Phones

Hey,I'm currently with another provider, but want to get a new phone with insurance. Before I purchase anything, I want to double-check how the insurance works if you sent me a faulty phone. With my current network, the experience was horrible, and m...

Pengod by Explorer
  • 16 Views
  • 3 replies
  • 1 Helpful

Resolved! HR Reference

Hello,I need HR reference for my new Job. I had put down the details of my former team lead but no response. I was a staff at the Darlington contact centre in 2024. Kindly assist as this is urgent.Thank you