Call divert

[Helenabright77]

Thank you for answering this, however, the phone I’m diverting to, doesn’t ring, it rings when I tested it, do you think it’s her settings? 
thank you 

[Leanne_T]

Hi @Helenabright77 

Thanks for coming here. 

Are you diverting calls to a UK number? 

Does the divert show successful on the phone when set up? 

Leanne.