Picture messages

Mgibbins
Visitor

‎24-06-2023 07:22 PM

A friend has sent me a picture message, when trying to retrieve it several times. The phone number says star with 447????? Any ideas about this thank you 

2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

‎24-06-2023 08:15 PM

Hi @Mgibbins 

Could you share a screenshot of what you see? Normally you would receive a text from EE with a password and link to retrieve.

IMG_9873.jpeg

Thanks,

Alex

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XRaySpeX
EE Community Star
EE Community Star

‎24-06-2023 09:10 PM - edited ‎24-06-2023 09:11 PM

Your phone is not set up for MMS. For most phones, you can download the MMS settings needed from the online set up tool . This will save you having go to EE's MMS repository.

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