20-08-2024 10:37 AM
I've been having trouble for the last two days of making phone calls and all EE keeps saying is call someone I'm gonna call someone I can't use my phone to ring out or receive calls just wondering if anyone out here could help me out
20-08-2024 10:53 AM
What's the problem you're having with making calls?
Are you in the UK or abroad? Are you on PAYG or pay-monthly? Does your phone show coverage indicators? What happens when you try making calls?
20-08-2024 10:56 AM
20-08-2024 11:02 AM
Are you in the UK or abroad? Are you on PAYG or pay-monthly?
20-08-2024 11:04 AM
20-08-2024 11:48 AM
@Deanune , is this just in one place?
I would suggest checking here if it is:
https://ee.co.uk/help/mobile-coverage-checker
If not, do you have signal on your phone at all?
22-08-2024 09:12 AM
You sent me a message of EE saying they have sorted the problem out you have not sorted any problem still can't make any phone calls and receive any phone calls everything else is working fine just I can't phone anyone I will receive any phone calls that's part of the same before but with some reason you're saying just to a signal of test for my phone which does bother all then you say you need to call someone how can I call someone when I can't make a phone call out or make a phone call in really do need someone to sort the problem out
22-08-2024 02:42 PM
Hey again @Deanune, I'm sorry to hear you're still struggling with this.
If all other services seem to be working normally, then there's a chance the issue may lie elsewhere other than signal.
Have your calls worked successfully in the past?
Also have you made any changes to your account or plan recently?
Peter
22-08-2024 04:56 PM
@Deanune , if you have something like Skype, you can call for free, see my signature for ways to call customer service.
04-09-2024 03:40 PM
Hi need someone to help me I can't cell any o e on my phone