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Phone will not connect to network. Have turned wifi off. Have restarted phone.

Sleecat
Explorer
 
1 SOLUTION

Accepted Solutions
It's a Samsung A5 and thanks to Customer Services, now fixed!I had  tried all normal procedures but NOT to reset the settings! Many thanks for your speedy response thoughSent from my Galaxy

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3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Sleecat  What phone is it ?  When did you get this device? 

It's a Samsung A5 and thanks to Customer Services, now fixed!I had  tried all normal procedures but NOT to reset the settings! Many thanks for your speedy response thoughSent from my Galaxy
Leanne_T
EE Community Support Team

Thanks for letting us know @Sleecat

 

Glad to hear this is sorted for you 🙂

 

Leanne.