10-08-2021 11:47 AM
Hello. I have a Samsung Galaxy S20. Voicemail is set up. However, when someone calls me and I am unable to answer, it just rings out. The only time voicemail is an option is when I reject a call. How do I resolve this please?
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10-08-2021 01:42 PM
@SarahEllison Text VM OFF to 150 then turn off the device give it 30 seconds and turn it back on, now text VM ON to 150 and wait for the text confirming the activation of voicemail. Now call your phone from a different device and test.
10-08-2021 01:42 PM
@SarahEllison Text VM OFF to 150 then turn off the device give it 30 seconds and turn it back on, now text VM ON to 150 and wait for the text confirming the activation of voicemail. Now call your phone from a different device and test.
10-08-2021 02:01 PM
@Chris_B Thank you so much, that has worked! Do you know why it happened in the first place, or is it just 'one of those things'?
10-08-2021 02:12 PM
@SarahEllison I couldn’t say why it happens or how. Glad it’s now working for you 😁