Phone off

Gav007100
Visitor

I lost my phine last week I had it switched off and had an over due bill .....I got my phone back and paid the bill .......I've tried since wensday to get my phone bk on ....even 5 hours on chat on Saturday....they told me to switch phone off to see if it worked ..I'm. Ow locked out the app because its asking for text confirmation I  and get text because Its saying not register  to network ....the service fromm ee has been terrible.....I can't text or phone them or get in the app how do I get my phone back on.   5 days multiple  chats over 10 hours still nothing 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Gav007100

Thanks for coming here. 

It's great to hear you have found your phone. 

Are you aware if the team black listed your device when you reported this?

Katie