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Phone doesn’t ring and always goes to voicemail

Samain
Investigator
Investigator

Why does my phone automatically go to voicemail without ringing?

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

Does your phone show coverage and 4G-calling/WiFi-calling when this happens?

Have you inadvertently set a "Do not disturb" mode?

Do not disturb is not on

Phone signal is available



Sent from my iPad
James_B
EE Community Manager
EE Community Manager

Does this only happen in one particular location, @Samain?

James

It tends to happen at home where the signal strength is on the weak side but it has happened occasionally at other locations.
Sent from my iPad
James_B
EE Community Manager
EE Community Manager

Have you activated WiFi Calling, @Samain?

James

Don't have that facility on my ageing phone. I'm sure it's a signal issue as this morning seems to be working fine. Thanks 
James_B
EE Community Manager
EE Community Manager

No problem, @Samain 

I'm happy to hear it's now working.

James