01-06-2024 08:03 PM - edited 01-06-2024 08:04 PM
My mobile has a permanent engaged signal. I can't ring out & nobody can call me. It's an old phone (7) but a new problem.
02-06-2024 08:06 AM
Hi @SachaH
Welcome to the community.
Have you tried restarting the phone? If it still isn't working after that, could you check your postcode on our network status checker to see if we're aware of any issues in your area please?
Chris
02-06-2024 09:49 AM
Checking the local coverage is a good first-line check, but I suspect it won't be the issue here.
Are you on PAYG or pay-monthly? What happens when you try making a call? Can you send or receive texts?
02-06-2024 01:24 PM
02-06-2024 01:28 PM