04-04-2024 08:47 AM
Could some please explain to me how does the roaming activation work? What steps do I need to take to activate it? I can see that I have the £2.47 add-on on my account. Is texting ROAMING to 150 enough to activate it? When do they start charging me? Do I need to deactivate it after return to stop being charged?
Thanks - Tom
04-04-2024 09:09 AM
If you are on PAYG, roaming is auto-enabled once your phone is used in the UK
If you're on pay-monthly, texting ROAMING to 150 from the UK enables roaming.
Roaming itself is free of charge, regardless of any billing add-ons you choose.
04-04-2024 11:16 AM
So what you are saying is that to enable ROAMING all I have to do is to text ROAMING to 150 just before I leave UK. Is that correct? What do I have to do on the return?
Tom
04-04-2024 11:30 AM
If you are a pay-monthly customer, that is correct. The roaming facility is free of charge and, once setup, remains so unless you explicitly request it removed.
Most users treat this as a one-off process, and leave roaming activated incase of future use. Removing the free facility creates scope for future issues.
04-04-2024 12:00 PM
The £2.47 daily roaming add-on is only charged on any day when you use any of your UK allowances in the EU.
The actual permission/ability to roam by texting ROAMING to 150 is itself free & need never be removed so as to cover you for future trips abroad.