PREMIUM RATE NUMBERS

BigJason
Visitor

So I've just tried ringing a shopping channel and it won't let me, why? 

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@BigJason : Call CS to lift the bar on Premium Rate nos. They can be quite costly.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B
EE Community Star
EE Community Star

@BigJason  Are you on contract or PAYG ?  If on PAYG you’ll need credit on your account to pay for this call if on contract then there is a bar on your account that has to be lifted so you can call premium rate numbers.   

You might also what to read about EEs SPEND CAP  if your a contract customer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.