Notice Period to Cancel Roam Abroad

[Bozo_]

Does anyone know what the notice period is to cancel the Roam Abroad pass? And in particular where it's stated? As there's no mention here - https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/roam-further-pass

Thanks

[Katie_B]

I've got this wrong when looking into add-ons @XRaySpeX. 

Thanks for correcting. 

Katie

[XRaySpeX]

The OP has astutely raised an interesting point about this Pass as to whether it stays in effect & active up to the end of the billing period after you send the STOP command, as you are paying for it up to the end of the billing period.

Whenever I've discussed this Pass I've only ever considered the payment of it per billing period, never its action over the billing period. This is cuz I've never thought about it & the EE documentation does not cover that.

An analogy may be drawn with another STOP command, the PAYG STOP PACK command. This does not stop the existing Pack stone dead but merely stops the pack from renewing when its time has expired. Similarly the STOP ROAMING PASS should not stop the benefit of the Pass there & then but only stop it renewing at the end of the billing period.

[Bozo_]

Just to follow up on this, it does look like this is a 30 day rolling add-on, which is the reason it ended on the on the 5th August, as that is exactly 30 days from when I added it.

Also, on last months bill, I was billed for a part month, and then billed the full charge in advance for the following month. However, on this months bill I've now been refunded for the days after 5th August.