Not receiving LinkedIn Verification SMS

[magnesl]

For the past 2 days I am not getting any LinkedIn text . Contacted LinkedIn who mentioned the issue is with EE blocking them . 

I am not able to log in, as an HR it is a massive problem. EE is also blocking verification calls from LinkedIn

[sr87]

hello for some reason mfa is no longer coming through as a text or call, any ideas and help please as unable to log into account on LinkedIn

[Ali_A]

Hi @sr87 

Welcome to the EE Community

Is this an issue you're facing with one service only, or are you having an issue with receiving OTP from other companies too? 

Are you able to receive normal calls and text messages from friends and family? 

Ali

[danjones323]

Same issue here. Now been blocked out of LinkedIn due to this. 

[Ali_A]

Hi @magnesl 

Is it only LinkedIn you're having this problem with? Have you tried to receive Verification texts/calls from any other services at all? 

Ali

[bristolian]

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@magnesl wrote:

For the past 2 days I am not getting any LinkedIn text . Contacted LinkedIn who mentioned the issue is with EE blocking them . 

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There's an element of "they would say that, wouldn't they?" about LinkedIn blaming other parties here, rather than their support addressing a potential underlying issue that could have led to SMS being blocked.

Does the website have any alternative means of verifying you? They should do.

[rsr]

Same issue here for the last two days - I'm receiving OTPs from other companies, just not LinkedIn. Ditto the "verify by phone call" doesn't generate a call either. I've been locked out of my account since Wednesday as a result.

[Ali_A]

Hi @rsr 

Welcome to the EE Community. 

As you're able to receive OTP from other services this would point to there not being an issue from EE. 

I'd recommend getting back in touch with LinkedIn so they can investigate the cause of this and resolve the issue. 

Ali 

[southmartin]

I am having exact same issue with Linkedin also

[southmartin]

If EE has blocked the numbers that Linkedin use to send out the OTPs, then it very much would be an issue that is only fixable at EEs end

Linkedin would just point out that their OTPs are working fine on Vodafone etc