Not receiving Facebook 2 factor SMS codes

[Eeuser123456]

Is anybody else having issues receiving Facebook 2 factor authentication SMS codes? As of the end of last month I do not receive any Facebook SMS so am locked out of my account. Using an iPhone 11.

[Rebecca2499]

Oh know I can’t have that I have my business account on there! Surely there’s something wrong with it all  

[James_B]

Hi @Rebecca2499,

Welcome to the EE Community. 🙂

Have you contacted Facebook to see if the hacker has changed the phone number linked to your account?

James

[Rebecca2499]

Hi James, 

I’ve no idea how to contact Facebook there doesn’t seem to be any numbers or emails to get in touch 

[James_B]

Hi @Rebecca2499,

You can reach the Facebook help centre at en-gb.facebook.com/help.

Hope this helps.

James

[neilm831]

I have been locked out of Facebook 12 months having set up two step authentication. The whole episode has driven me nuts.  I resety phone and lost code on Microsoft authentica app and so I get codes sent when resetting the password but I do not get the code via s for the two step.  Facebook should not be allowed to cause this anguish. I cannot get in touch with any meta employees on twitter who ignore every attempt to chat.  A film could be made on this subject where the ending could be person being sectioned and the Facebook founder grinning with pure evilness.

  So angry