Not Receiving Verfication Codes

crazycowpat · ‎05-03-2026

From last week stopped recieving 2 factor authentication texts randomly. (Samsung S23 Ultra)
Noticeably Okta authentication, and certain apps like tiktok. No text received.
Not a ported customer been on ee forever, don't know its suddently stopped.
-Phone updated/Restarted, Check settings

No resolve.

crazycowpat · ‎05-03-2026

I am!

Think i found a solution that has worked.

Basically turned off/then on rcs chats,then a restart.

View solution in original post

XRaySpeX · ‎05-03-2026

@crazycowpat : Are you in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎05-03-2026

Are you still receiving person-to-person text messages?

crazycowpat · ‎05-03-2026

I am, yes

crazycowpat · ‎05-03-2026

I am!

Think i found a solution that has worked.

Basically turned off/then on rcs chats,then a restart.