06-02-2023 08:53 AM
No service in Italy
06-02-2023 09:15 AM
Hi @Begzs
Could you try manually connecting to the Iliad network please? If you're within coverage range you should get a connection through that operator.
Chris
06-02-2023 10:12 AM
@Begzs : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.