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No service in China, I did turn on global roaming, its monthly contract.

DanielSummer
Investigator
Investigator

‎14-02-2024 02:18 PM

Hi there, my phone is  iPhone 15 pro max got from Apple UK, and I have done almost everything the community suggested.

0 Helpful
10 REPLIES 10
Leanne_T
EE Community Support Team
In response to DanielSummer

‎15-02-2024 03:15 PM - edited ‎15-02-2024 03:15 PM

Hi @DanielSummer 

Please try calling us on +44 (0)7953 966 150 from any other phone, and the team can check your account is set up correctly and get this looked into for you. 

Leanne.

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