The EE Community

3 month saga of delayed provision

My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...

S25 offer, watch and buds.

Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually  received the watch. B...

I have 4 devices on my account and one does not allow upgrade

I have 4 devices as above three numbers are listed with the device next to it and one (my personal phone), just shows the number and not device. I have not upgraded this phone for over 6 years so thought it was about time, i can upgrade/change plan e...

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Free 3 month deal

I thought I had signed up with the free 3 month deal. 

Accounts and Bills

Yes, I have a disability.  I CLOSED EE Accounts for EE mobile and EE Broadband.  I have been told to take paperwork and Google 7 mobile phone to EE shop.I have had several bills worth hundreds, that I do NOT have.  What should I do ??

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Can I use a second EE Smart Hub Pro as the extender.

Roaming Data and gifting

Good morning I'll be going abroad soon with my partner. Both of our phones are on the same account. Can one of us purchase an unlimited roaming data add on, and then gift roaming data to the other phone? Or do we both need individual add ons?