No reception at all in Dominican Republic

[Jay19831]

Need help please I cannot get any reception at all can’t send texts receive or make calls. 
my wife’s on the same plan network and she’s receiving all. 
many thanks 

[Northerner]

Hi @Jay19831 

You need to activate roaming. You can either use your wife phone to call EE or download Skype over wifi and use the number in my signature.

Thanks 

[XRaySpeX]

@Jay19831 : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.