No outgoing calls

[Suze27]

Morning

My phone (samsung Galaxy S22) has decided on 2 occasions within a week to not let me make outgoing calls. 

I am a bit worried because my husband is due to be in hospital for around 3 to 4 weeks soon and I will be traveling for a couple of hours along the motorway myself early morning and evening. I need my phone to be relied on in an emergency. It takes around 5 minutes to reboot then it is ok again. 

I am on a monthly contract and live in Scotland. 

Thanks for any help.  Desperate to sort this out asap. 

[Suze27]

Yes both in same location. He made calls no prob. Second time it happened I actually used his phone to make an urgent call while mine rebooted. 

He didnt receive network update. 

Thanks

[James_B]

Our Technical Support Team will be happy to take a look at this for you @Suze27 🙂

James