No mobile data service

[chopards]

Hi,

Why do I always see this message when I'm outside....it says " Temporarily turned off by your operator for SIM 1"

[James_B]

Hi @chopards,

Welcome to the EE Community. 🙂

Are you only seeing this issue in one location or everywhere?

James

[chopards]

Hi James

I have this issue anywhere. One time I don't even have a signal to use my phone for calling.

Sent from Outlook for Android<>

[James_B]

Hi @chopards,

Please get in touch with Technical Support so the team can run through some diagnostics with you.

They'll be happy to help. 🙂

James