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No data

Cezza1
Visitor

‎17-12-2022 03:57 AM

I have no data abroad and I’ve got the roaming pass 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎17-12-2022 04:57 AM

@Cezza1 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

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Maliq1982
Investigator
Investigator

‎17-12-2022 07:17 PM

Hi,

did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on  device. Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

If not, call the EE-center. They will fix that problem ASAP.

0 Helpful