No connection for calls and internet.im in Poland for a week

[basiaaugus]

I have no connection for calls and internet. In Poland for one week

[Leanne_T]

Hi @basiaaugus 

Thanks for coming here. 

Are you with us on a pay monthly contract or pay as you go? 

Have you tried manually connecting to another network? 

Leanne 🙂

[basiaaugus]

I'm on contract

[Leanne_T]

Thanks @basiaaugus 

Did you activate roaming on your account before travelling to Poland? 

Have you tried manually searching for a network? 

Leanne 🙂

[basiaaugus]

My roaming was active on the arrival last Wednesday for 2 days, no
connection since Friday

[bristolian]

If roaming is active on your SIM, then the common fix for coverage issues abroad is to manually connect to an alternative local network, or do this via restarting your phone or toggling flight mode.

[basiaaugus]

My business is damaged because of lack of service

[Leanne_T]

Hi @basiaaugus 

Can you confirm if you have any networks showing if you manually search in your phone settings? 

Leanne.

[basiaaugus]

Nothing is showing

[bristolian]

If no networks show as available on a manual search, that suggests you are outside the coverage of all network providers in your current location.