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New phone upgrade

jh8818
Visitor

Hi I upgraded my iPhone, received a new sim, followed the instructions but I have no service despite turning my phone on and off again and it’s really stressing me out having no service!! I live alone and have been unwell so it’s really not the best time to have no service! Please help!?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @jh8818

Thanks for coming here. 

Does your old SIM card still work at the moment? 

Did you register the new SIM card? 

Leanne 🙂