New mobile not receiving calls or able to send messages

[Blandenm]

My daughter has received her new phone today its on my contract its not receiving calls or sending them we think it is the SIM not working 

[Blandenm]

Can I come into store and sort this?

[Leanne_T]

Yes the store will be able to help get this looked into @Blandenm

Leanne.

[Blandenm]

OK