11-10-2023 10:39 AM
Can’t make or receive calls
11-10-2023 12:22 PM
Hello @19622.
Welcome to the community.
Is your new handset a new contract with EE or an upgrade?
Katie
11-10-2023 12:47 PM
11-10-2023 01:17 PM
Thanks for confirming @19622.
Are you using a new SIM or your old SIM?
