Network coverage

[Andymumf]

I am  currently in Seattle, Washington and my mobile broadband device (MiFi) will not connect. It is fully charged, I have removed the sim card and reseated it. It worked perfectly in Canada and in Alaska but for some reason will not connect here. 

[bristolian]

Which network were you connected to in Canada & Alaska? And which network are you connected to now?

[Andymumf]

Unfortunately as it is a dongle being used you can not see what network you
connect to - its whatever it picks up.

[Katie_B · Accepted solution]

Hello @Andymumf. 

Do you have a phone with you which you can pop the SIM into?

How long have you been experiencing this issue?

Katie

[Andymumf]

Thanks Katie, turns out the device is not compatible in this area according
to the nice guy in T Mobile in Downtown Seattle. Sim is now in my phone
and works OK.

Andy

[James_B]

Thanks for the update @Andymumf 

James