MyPlace daily messages

Halfpint2011
Explorer

‎18-08-2023 10:02 AM

Hi, Is anyone getting a MyPlace message daily to say it's taking longer than expected to fix the problem near home? What is MyPlace as it is getting really annoying now? 

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎18-08-2023 12:05 PM

Hi @Halfpint2011 

Thanks for coming here. 

You will receive these updates if you have requested updates from the EE Coverage & Network Status Checker for an area. 

You can remove this by going to Manage saved locations and entering the number on the EE Coverage & Network Status Checker. 

Hope this helps 🙂

Leanne.

Halfpint2011
Explorer
In response to Leanne_T

‎18-08-2023 02:34 PM

thank you! How are there problems in my area everyday? My signal isn't great and I already use wifi calling?

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Leanne_T
EE Community Support Team
In response to Halfpint2011

‎18-08-2023 02:39 PM

They would be reported by other customers and updates would be sent to let you know this is being looked into @Halfpint2011 

You can remove these if you no longer want to be made aware of any problems we are investigating in the area. 

Leanne.

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