The EE Community

Unable to text 150 number

Going on an organised trip to Canada & Alaska

At the end of the month. I'm going on an organised tour of Canada and Alaska. 1st 2 weeks touring Canada and finishing 3rd week with a cruise to Alaska. Couple of questions please:1. What roaming packs would be required?2. Would I be better with an E...

Viptalk01

Im trying to send “VIPTALK01” to 150 but its doesnt reply to me when I send that, however it works with every other command

Airtime Rewards still not being taken off my bills after contacting customer ser

My Airtime reward was shown on my March bill but not being credited for that bill in total amount, nor the one for April. After contacted customer services, I was advised that it has been rectified and will be credited in the following month. Still n...

PAYG Updates ? why have options disappeared from the interface menu. Urgent !

Hi, allI am using a PAYG phone and i am wondering whether you have forced another rule on PAYG users whereby  the data options  appear restricted to two choices only .  a 30 days use for £20  and  unlimited for £50 .  Other 2 options included the wee...

Xbox Scorpio Bundle

I have just received the Xbox Series X in the mail today.The bundle is meant to include the £70 EE game card and Game Pass Ultimate. When I finished setting up the Xbox and signed in, the Xbox asked if I wanted to purchase Game Pass. How do I go abou...

Re: I keep getting used all data prompts but still have a balance

I am also getting this message for the last two months but I am at home most of the week?????I am also getting calls from people saying “you just called” me and I have not and nothing to show that I have.What is going on EE?

Ordered a phone

Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it